Customers and orders
A customer adds furniture after agreeing the price
The offer covers a sofa, wardrobe and boxes. Before departure, a bed and shelving unit are added, so the old estimate no longer describes the work.
Editorial examples of typical work situations. Names, amounts and examples are illustrative, not verified company stories or customer testimonials.
What to do
- Update the item list and furniture types.
- Check disassembly, floors and changed conditions.
- Agree the revised total before extra work.
- Save the agreement and check the driver’s job details.
What changes and what to check
An updated list clarifies the price scope. Editing a price in the system alone does not mean the customer agreed.
